Refund policy

Thank you for shopping at www.ridzina.lv.

We strive to provide a high-quality shopping experience. If there is any issue with the item you received, please contact us.

Damaged or Incorrect Items

If you have received a damaged, defective, or incorrect item, you are eligible to request an exchange or a refund.

To request a return:

  • Contact us within 7 days of receiving your order
  • Provide your order number and attach photos showing the issue

Return Conditions

To be eligible for a return:

  • The item must be unworn and unused
  • It should be returned in its original packaging (if possible)

Refunds

Once we receive and inspect the returned item:

  • We will notify you about the approval
  • The refund will be issued to your original payment method within 5–10 business days

Shipping Costs

  • If the item is damaged or incorrectly sent, we will cover the return shipping costs
  • In all other cases, shipping costs are non-refundable

Contact

If you have any questions about returns, please contact us:
📧 drukafl@gmail.com